Remote Diagnose System
At DOA, we can remotely read a car's data and efficiently detect potential problems. This applies to engine malfunctions and software issues, but certainly also to problems with driver assistance systems (ADAS).
For this, we use our Remote Diagnostics System (RDS). This is a unique diagnostic concept that unburdens and supports professionals in diagnosing, as well as coding and programming vehicle electronics. Thanks to this Remote Diagnostics System, we are able to connect to a vehicle remotely without the car having to leave your garage.
DOA provides its diagnostic services to companies and professionals in the automotive industry. Companies such as independent garages, brand dealerships, installation specialists, and body shops looking for a cost-effective solution.
Through the use of our Remote Diagnostics System (RDS), DOA is able to read out vehicles remotely. This allows us to perform a diagnosis quickly and efficiently.
Remote diagnosis
DOA's diagnostic specialists can almost always remotely assess the fault in modern cars. Combined with the problems you are experiencing with the vehicle, we can perform a remote diagnosis. We then examine what problem is occurring and which parts might be causing it. This allows us to work very efficiently.
Furthermore, based on existing information, we can draw up an investigation plan to determine the precise cause of a problem. For example, if you have a technical malfunction, a warning light is illuminated, or a message keeps recurring, we will determine the root cause together. In addition to our advanced equipment, this primarily involves a great deal of experience. We often observe that known problems occur more frequently with certain car makes or models. Our experienced mechanics are aware of this and know how to resolve the malfunctions.
For Sermi-related activities, we collaborate with a Sermi-recognized partner.
Troubleshoot remotely
In addition, our professionals can advise you on how to resolve the problem yourself. For example, if there is a loose plug, a broken cable, a leak, or incorrect programming, our diagnostic specialists can report this to your mechanic via our app. He will then see which actions he needs to take to resolve the issues. The same app also includes a chat function that the mechanic can use to communicate with DOA.
Are you experiencing problems with a vehicle and unable to find the cause yourself? Please feel free to contact us. Our specialist mechanics have extensive experience with all car makes and can often quickly locate and resolve the problem.